Middletons Mobility Customers
If you have an outstanding order with Middletons you should try to get your money back quickly.
Teneo have stated that all customers with outstanding unfulfilled orders will be contacted in the next 7-10 days. Customer queries should be directed to customers@middletons.co.uk quoting an order number or postcode.
It comes as no surprise to us that Middletons Mobility have gone bust.
We’ve seen plenty of companies enter the Mobility Market with big ideas.
They borrow lots of money from investers who should know better.
They spend a fortune in developing their brand and opening fancy stores.
The money runs out and customers get left high and dry.
We may not have fancy stores or spend fortunes on advertising to “add value”
We get the basics right – great staff, good advice, fair prices.
That’s what makes a good business
Dave Foote
Essington Mobility Ltd
- Middletons, the mobility retailer with around 17 stores and an online presence, went into administration in January 2023 and has ceased trading. It was badly hit by the pandemic and subsequent supply-chain problems. Sales have dropped as a result of high inflation and cost-of-living concerns. Established in 2013, the Company was expanding very rapidly pre-pandemic and was backed by the Development Bank of Wales and Bristol’s Wealth Club. Middletons sold mobility scooters, recliner chairs, adjustable beds and other mobility products. Stores are mostly located in the Midlands, SW and Wales.
https://www.retailresearch.org/whos-gone-bust-retail.html#:~:text=Middletons%2C%20the%20mobility%20retailer%20with,cost%2Dof%2Dliving%20concerns.
13 comments on “Middletons Mobility Customers”
Denise Moreton
Who do I contact about problems with my mobility scooter I bought from Middletons which is still under warranty
Dave Foote
Hi Denise – Sorry to hear you purchased from Middletons. It may be that the manufacturer might support your product. Try contacting the manufacturer direct.
Alternatively you might try this e mail address for the administrators.
Dave Foote
Sorry to hear you had problems with your scooter from Middletons. Best option would be to contact the manufacturer direct to see if they will support the product. If its a reputable brand, like Pride, Electric Mobility, Roma, One Rehab, Drive Medical etc you may have a chance of UK based support. If its an own brand imported product you may have more of a problem. Good luck
Valerie
Looking to get my mobility scooter services bought it at middle tons Bristol or to see if it’s just battery
Dave Foote
Hi Valerie
Sorry to hear you purchased from Middletons. Best option for battery check is to contact a local dealer for the brand of scooter you purchased.
Wendy Rowley
Who do I contact to get my scooter repaired which was purchased from middletons and is still under warranty.
Dave Foote
Hi Wendy
Best option is to contact the manufacturer and ask them about their warranty policy if the supplying dealer goes bust.
If its not a UK supported manufacturer you may have difficulty.
All the best
Dave
Roger aldrich
Are there any spare parts available for my fold down scooter such as arm rests
Dave Foote
HI Roger
Thanks for your enquiry
If you know the make and model you may be able to get parts. We only deal with Pride and TGA for folding scooters.
Regards
Dave
Miss p phipps
Who can I contact to get my bed repaired that I purchased from middletons in 2021
Dave Foote
Hello and thanks for contacting us. We have had lots of enquiries from Middletons Customers since they went into liquidation. In relation to your bed – if you purchased an extended warranty this is normally arranged through a third party and may still be valid. Check your paperwork. If you are out of Warranty the best option is to try to identify the manufacturers details which you may find on the bed. You can then contact the manufacturer and see if the have an aftersales service or local dealer. Hope this helps.
MLinda Gregson
I have a a mobility scooter still under Warranty it’s a pride. It need fixing as it makes clicking noises and goes very slow. Who do I go to now ? I’ll be giving essington a call. As I alsso need a light scooter for travel. Thank you for caring about us all dave
Dave Foote
Hi Linda
We only supply customers locally so it depends on your location.
We have a shop and workshop in Walsall as well as a shop in Hednesford near Cannock.
If you call us we will try to help.
Hope this helps
Dave